Effective Date: 26 February 2025
Last Updated: 29/10/2025

Sentinel Intelligence (“we”, “us”, “our”) respects your right to privacy and is committed to protecting the personal information we collect, use, and disclose.

This Privacy Policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging our services, visiting our website, or otherwise providing personal information to us, you consent to this Privacy Policy.

Sentinel Intelligence is an Australian investigative and intelligence services provider, specialising in skip tracing, open-source intelligence (OSINT), due diligence, and information verification services.

Our work is conducted in accordance with legal, ethical, and privacy standards applicable to investigations and data handling in Australia.

We may collect the following types of personal information, depending on the nature of our engagement:

• Full name, date of birth, gender, and contact details (address, phone, email)
   
• Employment, business, or financial details
   
• Property ownership or tenancy information
   
• Social media or publicly available online information
   
• Identification details (driver’s licence number, etc.)
   
• Information from public records, lawful databases, and client-provided materials
   

We do not intentionally collect sensitive information (such as health, religious, or political beliefs) unless it is directly relevant to the investigation and permitted by law.

We collect personal information through:

• Direct contact with clients and authorised representatives
   
• Publicly available sources (e.g. social media, websites, court records, government publications)
   
• Commercial and lawful databases
   
• Third parties, such as credit providers, agents, or other investigators
   

We only collect information necessary to perform our services and in ways that are lawful and reasonable.

We collect, use, and disclose personal information primarily for:

• Conducting skip tracing and locating individuals
   
• Performing due diligence, asset, or background investigations
   
• Verifying identity, address, or contact information
   
• Supporting legal, financial, or compliance purposes for our clients
   
• Complying with legal and regulatory obligations
   

We do not use or disclose personal information for marketing or unrelated purposes.

Sentinel Intelligence collects and uses personal information under the lawful grounds of:

• Consent (where applicable);
   
• Contractual necessity (to perform services requested by clients);
   
• Legitimate interests (to carry out investigations in a lawful and proportionate manner); and
   
• Legal compliance (to satisfy obligations under Australian law).
   

We may disclose personal information to:

• Our clients, only as required for the agreed purpose
   
• Law enforcement, courts, or government agencies, if required or authorised by law
   
• Professional service providers assisting in our operations (e.g. IT, data storage, legal counsel)
   

We do not sell, rent, or trade personal information to any third parties.

We take reasonable steps to ensure personal information is:

• Stored securely (via encrypted systems and restricted access controls);
   
• Protected against loss, misuse, unauthorised access, modification, or disclosure; and
   
• Destroyed or de-identified when no longer required for business or legal purposes.
   

All data is stored within Australia or in secure, privacy-compliant cloud environments.

You may request access to personal information we hold about you, or ask us to correct inaccurate or outdated information.

Requests should be made in writing to the Privacy Officer (see Section 12).
We will respond within a reasonable timeframe and may require identity verification.

Sentinel Intelligence does not routinely disclose personal information outside Australia.
If overseas disclosure becomes necessary (for example, when conducting an international trace), we will ensure appropriate privacy protections are in place, consistent with APP 8.

If you believe we have breached your privacy rights under the Privacy Act or this Policy, please contact our Privacy Officer.

We will investigate and respond in writing, usually within 30 days.
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.

Privacy Officer – Sentinel Intelligence

Email: info@sentinelintelligence.com.au

We may update this Privacy Policy from time to time to reflect changes in law or business practices.
The current version will always be available on our website, with the “Last Updated” date clearly stated.

✅ Compliance Summary:

This policy aligns with the 13 Australian Privacy Principles (APP 1–13) covering:

• Open and transparent management of personal information
   
• Collection, use, and disclosure
   
• Data quality and security
   
• Access, correction, and complaint handling